Shopify merchant research · 30 minutes
Walk us through one stock issue you handled.
Where did you first see it? Who did you contact? What told you it was actually resolved? We’re talking with merchants about the work that happens between a Shopify stock alert and a finished follow-up.
No installation or store access needed for this conversation.
Start with a real example
Choose a product that ran low, went out of stock, or needed a supplier decision. A recent messy example is better than an ideal process.
Trace the handoffs
Tell us what you did in Shopify, email, and anywhere else. Screen sharing is optional; you can just talk us through it.
Define “done”
Was the supplier’s reply enough? Did you wait for stock to return? We want to know which step you still had to remember yourself.
Your call, your boundaries
Show only what you choose.
Hide names, prices, and private messages if you prefer. We won’t ask for credentials, connect to your store, or record without asking first.