Last updated August 31, 2026
Privacy Policy
This Privacy Policy explains how Faber collects, uses, and protects information when you use our website, desktop app, online service, connected apps, and support channels.
Who we are
Faber is operated by Joshua Young, who is the controller of the personal information described here. Questions and requests can be sent to admin@getfaber.co.
For most of what a task reads and writes, we act as a processor on your behalf: you write the task, you choose the connected apps, and Faber carries out your instructions. For your own account information we act as a controller. The sections below say which is which.
What we collect, and where it comes from
From you. Your name and email address, your company if you give one, your sign-in details, the tasks you write and the schedules you set, files you upload, and anything you send us in a support message.
From your connected apps, on your instruction. When a task runs it reads and writes the accounts you connected: messages, calendar events, spreadsheet rows, customer records, issues, files. What exactly depends on the apps and permissions you chose. This will often include information about other people, because your email and your CRM contain other people.
From the service itself. A record of every run: what it checked, what it changed, when, and whether it worked. Which features you use and when. Error reports when something breaks. Billing status from our payment processor.
From your payment provider. Whether a payment succeeded, and your billing details as Stripe holds them. Faber never sees your card number.
What we use it for, and what makes that lawful
Where the GDPR applies, we rely on the following legal bases.
- To run the service you signed up for: creating your account, running your tasks, keeping the record of what happened, syncing across your devices, and providing support.Performance of a contract.
- To take payment and manage subscriptions.Performance of a contract, and a legal obligation for the records tax law requires us to keep.
- To keep the service secure and working: preventing abuse, investigating errors, understanding which features are used so we can improve them.Legitimate interests.
- To learn how you write, when you turn that on: Faber can read your recent sent messages to match your tone in drafts. It is off until you ask for it and can be turned off again.Consent.
- To send you product email you asked for.Consent, which you can withdraw at any time.
Information from your connected apps is processed to carry out the task you wrote, and nothing else. We do not use it to train models, to build profiles, or for advertising, and we do not sell it.
Who receives it
We use service providers for hosting, the database and sign-in, file storage, payments, email and text delivery, error tracking, product analytics, and AI models. Each of them is named, with what they do and what they can see, on our subprocessor page. We keep that page current and update it before a new provider starts processing.
We also send information to the third-party apps you connect, because writing to them is what you asked the task to do. Those apps are your own accounts and are governed by your agreement with those providers, not by this policy.
Otherwise we disclose personal information only when the law requires it, and to a buyer if the business is ever sold, in which case this policy continues to apply until you are told otherwise.
Where it goes
Faber is hosted in the United States, and our service providers are listed with their processing locations on the subprocessor page. If you are in the European Economic Area, the United Kingdom, or Switzerland, your information is transferred outside your country to be processed. Write to us if European, UK or Swiss data protection law applies to you.
How long we keep it
Run records: for the life of your account. Every run leaves a written account of what it checked and changed, and those records are kept for as long as the account exists rather than on a rolling window. If you ask us to erase a particular person from those records, we remove their name and leave the rest of the record intact, rather than deleting the record.
Your account, your tasks, and your connected-app credentials: until they are deleted. Deleting a connected app removes its stored credentials immediately.
After you delete your account: thirty days, then gone.You can delete your account yourself, in Settings under Account. Deleting it signs you out, disconnects every app, cancels any subscription, and stops every task at once. Your data is then kept for thirty days so we can restore the account if you ask, and is permanently deleted after that. Run artifacts are deleted immediately rather than held for the thirty days.
Content sent to the AI providers: thirty days. When a task needs a model to read or write something, that content goes to the AI providers listed on the subprocessor page. They do not train on it, and they delete it within thirty days. If a provider's automated safety systems flag a request, that provider may keep the content for up to two years, and its own scoring of it for up to seven.
On your own devices: as long as you stay signed in. The desktop app keeps a local copy of your tasks and run records so it works offline. Signing out deletes that copy from the device in full.
Product analytics: tied to your account for as long as it exists. After an account is deleted, what remains cannot be linked back to you and is kept as anonymous statistics.
Billing records: as long as tax and accounting law requires, typically seven years. This is one of the few things an erasure request does not override.
Your rights
Depending on where you live, you have some or all of the following rights over your personal information. You can exercise any of them by emailing admin@getfaber.co, and we will answer within one month.
- Access: a copy of what we hold about you. You can also export it yourself at any time, in Settings under Account.
- Correction: fix anything that is wrong.
- Deletion: delete your account and everything in it.
- Portability: your information in a machine-readable form. The export in Settings is a JSON file.
- Restriction: ask us to hold processing while a dispute about accuracy or grounds is resolved.
- Objection: object to processing we do on the basis of legitimate interests.
- Withdraw consent: at any time, for anything we do on the basis of consent. Withdrawing does not undo what was done before.
If you are not our customer. Your name may be in a Faber customer's run records because their task assigned you an issue or sent you an email. For that information the customer decides what happens and we act on their instructions, so a request usually goes to them. Write to us anyway and we will pass it on and help them act on it.
Complaints. If you are in the EEA, the UK, or Switzerland, you have the right to complain to your local data protection authority. We would rather you told us first, but that right does not depend on it.
California
We do not sell or share your personal information, and we have not in the past twelve months. "Share" here has the meaning the CPRA gives it: disclosure for cross-context behavioral advertising. We do not do that either.
The categories of personal information we collect are identifiers (name, email, account id), commercial information (subscription and payment status), internet activity (which features you used), and the contents of your connected accounts that a task reads or writes. The sources are you, your connected apps on your instruction, and the service itself. Purposes and retention are in the sections above.
California residents may request to know, delete, or correct their personal information, and may limit the use of sensitive personal information. We do not use or disclose sensitive personal information for any purpose beyond providing the service. We will not discriminate against you for exercising any of these rights.
Automated decisions
Faber acts on your accounts on your behalf, and AI writes the drafts and makes the judgment calls inside a task. That is the product. Two things are built in so those decisions are yours rather than the software's.
Preview runs. Before a task is armed, it runs against your real data and changes nothing. Every write it would have made is shown to you first.
Per-action approval. You can mark any step of a task as requiring your approval. The run stops there, shows you exactly what it is about to send, and waits.
Faber makes no automated decision that produces a legal effect for you or similarly significantly affects you. If you want a human to look at something a task did, write to us.
AI processing
The information a task needs is sent to AI model providers to do the work you asked for. Under our agreements with those providers, your content is not used to train their models. They are named on the subprocessor page with what each one can see.
Security
Connected-app credentials are encrypted at rest using AES-256-GCM, and all production traffic uses TLS. Sign-in is through Google, Microsoft, or a one-time email link, with short-lived sessions. We also use access controls, audit logging of administrative access to customer content, and monitoring. No online system is perfectly secure, and you are responsible for protecting your sign-in details and choosing which connected-app permissions to grant.
Cookies and similar technologies
This website sets no cookies at all. Our analytics run without cookies or local storage, there is no session recording, and there is no advertising or cross-site tracking. That is why you are not being asked to accept anything.
When you are signed in to the app, Faber uses a cookie for your sign-in session and local storage for your preferences. Both are necessary for the app to work; neither is used for tracking.
Children
Faber is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this policy as the service changes. The date at the top says when. If changes are important, we will provide notice through the service or another reasonable channel before they take effect.
Contact
Questions or requests can be sent to admin@getfaber.co.