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Faber vs a virtual assistant.

Most teams that ask this end up wanting both. A person is worth having for judgment, relationships, and anything unusual. Faber is for the work underneath that, the part that repeats every week.

FaberA virtual assistant
Best atRecurring work with a shape: chasing, sorting, updating, reporting.Judgment, exceptions, relationships, and anything that has never happened before.
When it worksAny hour, on a schedule or the moment work arrives.Their working hours, in their time zone.
Getting startedDescribe the work in plain words and approve a preview run.Hiring, onboarding, and a few weeks of showing them how you do it.
If someone leavesThe task stays. It does not live in anyone's head.You explain it again to the next person.
Doing it the same wayThe actions are settled when you approve the preview run.Depends on the day, the person, and how well it was written down.
Checking the workMark any action to require your approval. The rest goes on its own.You spot-check, or you find out later.
CostLess than a part-time admin, and it does not change with the volume of work.An hourly or monthly rate that rises with the hours.
Scaling upAdd another task. The first one keeps running.Add more hours, or another person to manage.

Where a person wins

Do not give this to Faber.

Anything that needs a relationship

A difficult customer, a negotiation, a call that needs reading the room. Faber can prepare the ground for it and should not be the one having it.

Work with no shape yet

If you could not explain the job to a new starter in a few sentences, it is not ready to be a task. Have a person do it a few times first, then describe what they actually did.

The genuinely unusual

One-offs, emergencies, and the exceptions that come up once a quarter. Faber flags those for a decision instead of guessing at them.

Give the repeating half to Faber.

Tell us the work that comes back every week, and we will set the first one up with you.